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Operations Coordinator

Rio de Janeiro Maersk Supply Service Apply before: 2024-06-12

We offer

In Maersk Supply Service, you will be working with a highly specialized organization that provides reliable, safe and efficient offshore solutions to the global Oil & Gas industry. With our modern, versatile fleet of ships and focus on project delivery, we offer top-of-the-line services to our customers. Here, you will have the room to develop your skills, innovate and do things differently as you join us in becoming the world's most reliable supplier of advanced offshore solutions.

Job purpose

The operations coordinator is responsible for local operations of assigned vessels primarily associated with frontline customer engagement, relationship building, and local support for the geographic area of responsibility. This person is also responsible for ensuring all related issues on their assigned vessels are closed out to avoid contractual fines. This role is primarily administrative with a focus on ensuring that client and MSS system are kept current with relevant information allowing for adequate overview of relevant issues.

Responsibilities

  • Attend client meetings on behalf of Operations Manager to ensure costumer centricity is always prioritized.
  • Coordinate daily operations with the clients and assigned vessels to ensure efficient operations.
  • Have a daily contact with Petrobras contract manager to insure visibility on Maersk’s needs
  • Contact as required with all Petrobras departments on behalf of Ops Manager.
  • Communicate all conversation with client to Operation Manager, with minutes of meeting form.
  • Proactively engage with customers to ensure excellent customer service, tracking, monitoring, and following up on deviations. Maintain and update relevant client and MSS systems to ensure alignment. Examples but not limited to: SISPAT CSP BROA UniSea.
  • Have relevant working knowledge of the terms and conditions for each contract assigned, support the Operations Manager on successful execution of contracts by tracking and avoidance of fines.
  • Ensure relevant information for contract management is shared and tracked within Vessel Management group.
  • Ensure compliance with local legislation in the jurisdictions in which we operate and ensure compliance with local content requirements.
  • Submit reports for local content as required for contracts.
  • In charge of NR-72 (RN 06) legislation.
  • As requested, assist operations manager for coordinating Brazilian Navy (PSC control) and class for assigned vessel.
  • Support the Operations Manager on ensuring local operations are carried out safely in accordance with company procedures to protect life, equipment and the environment and evacuation procedures, bridged with charterers procedures, are in place.
  • Follow up on request from assigned vessels to ensure demands are met for efficient operation. Liaise with assigned vessel for required logistics with terminal, training, and technical matters.
  • Maintain IFS reporting for assigned vessels to insure timely and correct invoicing of customers, with follow up as required to collect debts.
  • Support efficient operations through management of local subcontractors as required.
  • Maintain visibility on IFS to ensure adequate PO have been placed for relevant services (agents, communication, etc.)
  • Where feasible, attend vessel visits on assigned vessels to promote safety and demonstrate visible leadership.

Qualifications

  • At least five years of relevant industry experience supplemented by relevant exposure to commercial and marine operational roles within the offshore maritime cluster.
  • Knowledge of relevant international standards, regulations and applicable industry norms.
  • Knowledge of the local operational and legislative environment for the area of responsibility.

Working conditions

  • Position is part of local operations and some work on weekends and outside normal business hours is required.
  • Position can require travel within areas of operational responsibility.
  • Position has regular interaction with vessels, customers, suppliers and other third parties including government and regulatory agencies.